Privacy Policy

1. Introduction

Welcome to Siddharth Tours and Travels ("we," "our," or "us"). We operate as a premier taxi rental and travel agency based in Dwarka, Gujarat (Near Baradia, 361335). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our cab booking services.

2. Information We Collect

When you book a vehicle or interact with our team via phone, email, or our web forms, we may collect certain personal details necessary to provide our services:

• Personal Identification Details: Full name, phone number, and email address (e.g., booking@siddharthtours.com / +91 9924871137).
• Travel Information: Pickup location, drop-off destination, travel itinerary, dates, and preferred vehicle categories (mini cars, sedans, SUVs, or group coaches).
• Technical Data: IP address, browser type, device information, and browsing activity gathered automatically via cookies to improve website functionality.

3. How We Use Your Information

We utilize the collected information strictly for legitimate business and customer service operations:

• To process and confirm your taxi bookings and coordinate with drivers.
• To communicate regarding ride updates, itinerary confirmations, customer support, or billing queries.
• To enhance our website performance, user experience, and digital marketing strategies.
• To comply with applicable legal obligations and regulatory requirements in Gujarat, India.

4. Data Security & Protection

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no digital transmission over the internet can be guaranteed 100% secure.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your details are shared only when strictly necessary:

• With assigned drivers or transport partners solely for fulfilling your requested cab ride.
• When required by law enforcement agencies, government authorities, or legal compliance mandates.

6. Third-Party Links

Our website may contain links to external sites or maps (such as Google Maps). We are not responsible for the privacy practices or content of those external websites and encourage you to review their individual policies.

7. Your Consent & Updates to This Policy

By using our website and services, you consent to the terms outlined in this Privacy Policy. We reserve the right to modify or update this policy at any time, and any changes will be posted directly on this page.